Review Submission

1. Why We Value Your Feedback

• At flowi, we love hearing from our customers! Your feedback helps us improve and offer better products and services. This policy explains how you can share your experiences with us by submitting reviews on our store.

2. Who Can Leave a Review

• If you've purchased something from flowi, you can leave a review.
• Just make sure you have your order number handy when submitting your review.

3. How to Write a Great Review

• Content: Share your thoughts on the product you bought. Talk about the quality, how it works, our customer service, or anything else you think is important.
• Language: Please use clear and respectful language.
• Honesty: Be honest and constructive. False or misleading information isn’t allowed.

5. Special Offers for Reviews

• Occasionally, we might offer discounts or coupons for submitting reviews. We’ll always let you know if this is the case.
• These offers apply whether your review is positive or negative, as long as it follows our guidelines.

6. Where Your Review Will Appear

• Approved reviews will show up on the product page for the item you reviewed.
• We aim to publish reviews within 24 hours of submission.

7. Updating Your Review

• If you want to update your review, just contact our customer service team. Updated reviews will go through the same moderation process.

8. Get in Touch

• For any questions or if you need help with your review, you can reach us at:
• Email: flowi@ktecommerce.com

9. Your Privacy Matters

• We comply with all relevant privacy laws, including GDPR, CCPA, and PIPL. We handle your personal data with care, as detailed in our Privacy Policy.

10. When This Policy Starts

• This policy is effective as of Jan 2025. We’ll let you know on our website if we make any changes.

Thank you for sharing your thoughts with us! Your reviews help us make the flowi better for everyone.